When Sales Reps can afford to deliver stale cookie-cutter presentations. This no longer cuts it in today's fast-paced, rich multimedia, customer-centric world.
Sales Reps must engage their prospects and customers on a deeper level. Hence the analogy of a Concierge who helps customers discover the products and/or services being offered.
By leveraging our SKURA SFX Solution as an adaptive digital platform, a Sales Rep can heighten a customer's experience by addressing their unique concerns and requests "on-the-fly". This adaptive platform strengthens the dialogue, builds trust and makes for a better overall customer experience.
To successfully instill this more impactful and effective sales approach, proper training is key. A well-designed training program ensures the acquisition of required new skills, builds competence and confidence, and secures end-user buy-in and adoption!
84% of employees in Best Performing Organizations are receiving the training they need compared with 16% in the worst performing companies.
Whether you choose in-class facilitation, web-based interactive workshops, or a blended approach - SKURA's Learning Services can tailor the learning experience to meet your specific business needs and objectives.
With the right training program in place, we can provide the right skills and best practices your team needs to improve performance effectiveness in front of their customers by:
Let us know how we can support you in implementing the training program that best fits your needs!
The Learning Services Team,